Tattvue

Terms of Use – Tattvue

Last updated: 5 October 2026

1. What this is about

These terms apply to the use of the Tattvue app, offered by Theodor Staubach, An der Bogenheide 45, 16348 Wandlitz, Germany, email: contact@tattvue.com.

By creating an account you agree to these terms.

2. What Tattvue does – and what it does not

Using artificial intelligence, Tattvue generates a preview of how a tattoo motif could look on a body area you choose. For this we use AI services from external providers; which these are, and where your data goes in the process, is set out in the privacy policy. You can upload your own motif or have one generated from a text description.

Important, so that no false expectation arises here:

3. Account and minimum age

To use the app you need an account (email and password, or sign-in via Google or Apple). You provide accurate information and keep your password secret. You are responsible for everything that happens through your account – unless it is not your fault, for example because your credentials were stolen. In such a case please contact us immediately.

The app is intended for people aged 18 and over. By creating an account you represent that you are at least 18 years old and legally able, under the law where you live, to enter into this agreement. In some countries and US states the age of majority is above 18; if you have not reached it where you live, you need the consent of your legal guardian to the extent your local law requires it. People under 18 may not use the app – not even with the consent of a parent or guardian. One reason for this is that the AI services we use prohibit their use in offerings that are directed at, or likely to be accessed by, individuals under the age of 18.

One account per person is permitted. If you create several accounts in order to receive credits more than once, we may block the accounts concerned and exclude the device used from further credits.

4. Credit, subscription, prices and purchase

4.1 Two ways to use Tattvue
There are two options; the second requires the first:

4.2 Prices
Subscription (renews automatically):
Weekly – EUR 5.99 per week, for 2 images and 4 motif creations per paid week
Monthly (no longer offered to new customers, continues for existing customers) – EUR 8.99 per month, for 5 images and 10 motif creations per paid month
Yearly – EUR 24.99 per year, for a total of 50 images and 100 motif creations per paid year, released in two parts (see 4.5)
Image packages (one-off, only for subscribers with an active subscription):
3 images – EUR 4.99 (EUR 1.66 per image)
8 images – EUR 11.99 (EUR 1.50 per image)
20 images – EUR 19.99 (EUR 1.00 per image)
For credit you bought before version 1.2, the price shown at the time applies; it does not expire (section 4.8).
All prices are final prices and apply to Germany. The purchase is handled through the app store on your device (section 4.6); that store shows any value added tax that may apply and pays it over. Amounts may differ in other countries and currencies. The price shown to you on the purchase screen always prevails.

4.3 What an image is and what a motif is
An image is a finished tattoo preview: your motif on your photo. A motif creation is a design generated by AI from a text description.
Uploading your own motif is always free and included in every type of use – even without a purchase and without a subscription.

4.4 What is included in packages and in the subscription
Images are included in both: in a package in the quantity purchased, in a subscription within the allowance of the respective payment. You can upload your own motif in both.
AI motif creation is reserved for subscribers; any remainder from a subscription that has ended stays yours, though (section 4.8). An image package contains images only; AI motifs come from your subscription allowance.

4.5 How the subscription allowance is released
The allowance is not available to you all at once but in parts:

Unused allowance stays yours: a new release is added to the balance you already have, it does not replace it.

4.6 Handling of the purchase
Purchases and subscriptions are handled entirely through the app store on your device (Apple App Store or Google Play); the terms of that store apply in addition. From there we receive only the confirmation of the payment and credit your account with the credit or the allowance. Refunds likewise run through the respective app store.

4.7 Term and cancellation of the subscription
Depending on the variant chosen, a subscription runs for one week, one month (existing customers only) or one year and renews automatically for the same period unless you cancel.
You can cancel at any time with effect from the end of the current payment period – in the settings of your app store account, not with us. Apple generally requires cancellation at least 24 hours before the period ends. Until the end of the paid period you can continue to use the allowance already released.

4.8 Validity of credit and allowance
What you have paid for stays yours for as long as your account exists – it expires neither through the passage of time nor because your subscription ends:

Both are tied to your account, are not transferable and cannot be paid out in money.
If you delete your account yourself, any remaining credit expires. That applies only to a deletion you ask for yourself, not to a withdrawal – if you withdraw, your paid, unused credit stays yours (section 7.3). We point this out to you in the app before deletion is carried out. You therefore do not have to lose paid, unused credit: request a refund from Apple before deletion – fastest via "Report a Problem" at https://reportaproblem.apple.com (section 7.2). Write to us at contact@tattvue.com if you need help with this; we confirm your purchase and your remaining credit to you. You must additionally cancel a running subscription in your app store account – deleting your Tattvue account does not end the subscription there.
If the app blocks your access because your device reports an age below 18 (section 3), we delete neither your account nor your credit: access is suspended, and both are reachable again as soon as your device no longer reports an age below 18. If you are of age and blocked nonetheless, write to us at contact@tattvue.com – a person looks at your case. If you would rather have your paid, unused credit refunded, you request that from Apple via "Report a Problem" at https://reportaproblem.apple.com; we help you with that too on request.
If we block your account because of a breach (section 10), your credit is suspended for the duration of the block. If we terminate the contract permanently, we refund paid, unused credit. Not refunded are credits for which you paid nothing (free image, invitation and gift credit) as well as credit you obtained by deception.

5. Personal motif, free image, invitations and gift codes

For the free image, invitation credit and gift credit the following applies: they include images but no AI motif creation (section 4.4). You use a motif you have uploaded yourself for them – or your personal motif from the introduction.

Free of any watermark are all images from purchased packages, from a subscription and from invitation and gift credit. Only the former free image is marked.

These credits are voluntary extras. There is no entitlement to them; we may change or discontinue them for the future. Images already credited remain yours. Anyone who obtains credits by trickery – for example through chains of sham accounts – loses them.

6. Usage limits to protect against misuse

A maximum of 75 image creations and 75 motif creations per account and day is possible. This limit protects us against misuse and does not affect normal use. It does not give you any additional credit – your purchased credit continues to apply independently of it.

In addition, short-term limits apply that slow down a burst. At present these are up to 20 creations per account and hour, up to 30 per device and hour and up to 100 per device and day. Unlike the daily limit above, these are personal limits: they can affect you even if you have bought credit.

Alongside them we use technical protective limits that cap the overall load – per network address, for the number of simultaneous creations and for the service as a whole – as well as caps on the number of free personal motifs per network address and day.

All of these limits may mean that a creation is temporarily not possible. In that case your credit is not charged and you can try again shortly afterwards. Your purchased credit does not expire as a result.

7. Withdrawal, refunds and cancellation

7.1 Who your contracting party is when you buy
You do not conclude purchases and subscriptions with us, but with the operator of the app store. On the iPhone that is Apple. Which Apple entity is your contracting party depends on your country of residence; it is named in the Apple Media Services Terms and Conditions under “Definition of Apple”. We provide the service, but you pay Apple.

7.2 Your right of withdrawal or refund for purchases and subscriptions
Because Apple is your contracting party, your right of withdrawal for image packages and subscriptions follows Apple’s terms, and those terms differ by country. If you live in the United Kingdom or in Ireland, you have a statutory 14-day right to cancel; Apple sets out its own cancellation information and a model cancellation form in the terms for your country, which you reach from https://www.apple.com/legal/internet-services/itunes/ww/. If you live in the United States, there is no comparable statutory right of withdrawal; Apple still reviews refund requests under its own rules.
Request a withdrawal or refund directly from Apple – fastest via “Report a Problem” at https://reportaproblem.apple.com.
The payment runs through Apple, so we cannot reverse it ourselves; we only see the purchase as confirmation of payment. If Apple turns your refund down even though you have a right of withdrawal, we will refund the paid, unused part ourselves: write to us at contact@tattvue.com and attach the answer from Apple. We pay within fourteen days of the day your message reaches us, by a route you name to us; this costs you nothing. If you get your money back, the associated credit or allowance is removed (section 4.8).

7.3 Your right of withdrawal for your Tattvue account
For the Tattvue account itself you conclude a contract with us. It costs nothing. You have 14 calendar days to withdraw from it, without giving any reason and at no cost. The period starts on the day the contract is concluded, that is, the day your account is created. To withdraw, send us a clear statement (for example a letter or an e-mail) to Theodor Staubach, An der Bogenheide 45, 16348 Wandlitz, Germany, contact@tattvue.com. Sending it before the period ends is enough.
We do not apply any early lapse of this right to this contract: we do not ask you to confirm anything or tick any box, and the period runs in full even if you are already using the app.
If you withdraw, your use relationship with us ends. We delete your account and its associated data in line with our Privacy Policy. You have made no payment to us for this account, so there is nothing to refund for the account itself and you owe us nothing for the time you have already used the app. Paid, unused credit is not lost through this withdrawal: request the refund from Apple first, via “Report a Problem” at https://reportaproblem.apple.com; if Apple turns it down, we will refund the paid, unused part ourselves within fourteen days of your message to contact@tattvue.com reaching us. We have no further claims against you as a result of your withdrawal. Your purchases and subscriptions are otherwise not affected; section 7.2 applies to those.
You can also withdraw straight from the app: open Settings and use the button “Withdraw from contract”. It asks you for the few details we need to identify your contract, and you finish with “Confirm withdrawal”. We send you an acknowledgement of receipt by e-mail without delay, stating the date and time. What counts for the deadline is when you send the withdrawal, not when we read it. You can also simply write to us instead, as described above.
Independently of this you can delete your account at any time in the settings (section 10). Deleting is not withdrawing: for your account both end the same way, for your paid credit they do not. If you withdraw, your paid, unused credit stays yours; if you delete your account yourself, section 4.8 applies.

7.4 Cancelling is not withdrawing
You can cancel a subscription at any time with effect from the end of the current payment period, in the settings of your app store account (section 4.7). Cancellation only ends the automatic renewal for the future. It does not refund the period already paid for. The automatic renewal of a subscription is not a new conclusion of contract, so no new withdrawal period starts with it.

7.5 Withdrawal instruction
This instruction applies to the free contract about your Tattvue account that you conclude with us. For purchases and subscriptions, Apple’s cancellation information applies (section 7.2).

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us

Theodor Staubach
An der Bogenheide 45
16348 Wandlitz
Germany
E-mail: contact@tattvue.com

of your decision to withdraw from this contract by a clear statement (for example a letter sent by post or an e-mail). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is enough that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, your use relationship ends. We delete your account and its associated data in line with our Privacy Policy. You have made no payment to us for this account, so there are no payments to be reimbursed for the account itself. You do not lose paid, unused credit through this withdrawal, however: request the refund from Apple first, via “Report a Problem” (section 7.2). If Apple turns it down, we will refund the paid, unused part ourselves – within fourteen days of your message to contact@tattvue.com reaching us. We have no further claims as a result of your withdrawal. Section 7.2 otherwise applies to purchases and subscriptions.

Withdrawing with one button in the app
You do not have to write to us. In the app you will find the button “Withdraw from contract” under Settings. It takes you through the few details we need in order to identify your contract, and you complete the withdrawal with “Confirm withdrawal”. We send you an acknowledgement of receipt by e-mail without delay, stating the date and time. What counts for the deadline is the moment you sent the withdrawal.

7.6 Model withdrawal form
(If you wish to withdraw from the contract, please fill in this form and send it back.)

(*) Delete as appropriate.

8. Your responsibility for photos and motifs

You are responsible for what you upload. By uploading you warrant that

Tattoo designs by others may be protected by copyright. Taking a motif from the internet may infringe the rights of the artist – please clarify that yourself.

Indemnity: If a third party asserts a claim against us because of a photo or motif you have uploaded, you will indemnify us against that claim to the extent that you are responsible for the infringement. This also covers the costs of a necessary legal defence in the statutory amount (German Lawyers’ Remuneration Act, RVG). You do not have to indemnify us to the extent that the claim results from our own conduct; your statutory rights remain unaffected.

In return, we undertake to inform you of such a claim without undue delay, to give you the opportunity to comment, and not to make any admission or enter into any settlement without your consent.

8a. Text you enter

With lettering tattoos you enter the text yourself. Our software sets exactly that string of characters in the font you have chosen and places it on your photo – letter by letter, just as you entered it. What it says is entirely up to you – with one exception: for the Chinese fonts we set a machine translation of your text, see section 8b. We do not check your text for third-party rights; we cannot do that, and only you can judge it.

What you warrant: By submitting a text you warrant that you are allowed to use it. So that it is clear what that means – few people think of these:

If you want to use someone else’s text, you need the permission of the rights holders. When in doubt: write your own sentence.

Indemnity: If a third party asserts a claim against us because of a text you have entered, you will indemnify us against that claim to the extent that you are responsible for the infringement – that is, to the extent that you acted intentionally or negligently. Only the costs of a necessary and reasonable legal defence in the statutory amount (German Lawyers’ Remuneration Act, RVG) are reimbursed, and only to the extent that they were actually incurred and we prove them to you.

You do not have to indemnify us,

The fact that our software technically sets your text and places it on your photo is not in itself such a contribution – you determine the content.

Your statutory rights remain unaffected.

In return, we undertake to inform you of such a claim without undue delay, to give you the opportunity to comment, and not to make any admission or enter into any settlement without your consent.

8b. Translation into Chinese

If you pick one of the Chinese fonts, we do not set your input. We set a machine translation of it. This is the only case in which your own wording does not end up on the image; section 8a applies subject to this.

How the translation is produced: It is generated automatically by a language model. No human reviews it. Chinese characters are ambiguous depending on context, region and character set, proper names are transcribed phonetically, and the same word often has several correct renderings.

We owe you a working translation feature, but not a particular meaning. We cannot guarantee that the suggested characters express exactly what you have in mind.

So check before you get tattooed: We show you the suggested characters in the font list before you create the lettering. Look at them – and have their meaning checked by someone who speaks the language before you put them on your skin. A tattoo cannot be undone.

Liability: We are not responsible for your decision to get tattooed or for its consequences (section 13). This also applies where a translation does not carry the meaning you expected. Otherwise section 13 applies: our liability for intent and gross negligence, for injury to life, body or health and under the German Product Liability Act is unaffected and is not excluded. Your statutory rights remain unaffected.

9. Prohibited use

You may not use the app in order to

10. Blocking and termination

You can delete your account yourself in the app at any time – under Settings, "Delete account". Deletion is carried out immediately. It covers your account data, your image creations, your feedback and ratings, all result images still held in temporary storage and the link between your purchases and your account. Three things deliberately remain: the note that a free trial image has already been used on your device, usage statistics entries with no link to an account, and a marker that Apple places on your device at our request and that we cannot delete. All three are explained in section 8 of the privacy policy. Alternatively an informal email to the address given above is sufficient; we then delete your account within 30 days and confirm this to you.

We may block or terminate your account if you breach these terms. In the case of minor breaches we give prior warning where that is reasonable. What happens to your credit in that case is set out in section 4.8.

We may discontinue the service. In that case we will inform you at least one month in advance and refund unused, paid credit on a pro rata basis.

11. Availability

We endeavour to provide reliable operation but do not owe uninterrupted availability. Maintenance work, disruptions at our service providers or force majeure may lead to interruptions.

If an image creation fails for technical reasons, no credit is deducted for it. Should credit nevertheless be lost on some occasion, contact us – we will credit it to you.

12. Rights in the generated images

You may use the images generated with the app freely, including commercially, and we make no claims to them.

There is one exception: you may not use the images to build a product or a service that competes with the AI services we use, to train or replace AI models, or to rebuild the technology behind them. These limits are set for us by our AI provider.

An honest note: images generated purely by AI are as a rule not protected by copyright under the law currently applicable in Germany. You may therefore not be able to prevent others from using such an image. Nothing changes with regard to the photo you uploaded yourself – that remains yours.

13. Defects and liability

The statutory rules on defects in digital products apply (sections 327 et seq. of the German Civil Code).

We are liable without limitation for intent and gross negligence, for damage arising from injury to life, body or health, under the German Product Liability Act and in so far as we have given a guarantee.

In the case of ordinary negligence we are liable only for breach of a material contractual obligation – that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In that case liability is limited to the damage foreseeable at the time the contract was concluded and typical for this type of contract. Otherwise liability is excluded.

We are expressly not responsible for your decision to get tattooed, or for its consequences. A preview in this app is not a promise about the result at the tattoo studio.

14. Changes to these terms

We may change these terms where there is an objective reason for doing so, for example new features or a changed legal situation. We will inform you of changes at least six weeks in advance in the app or by email.

Changes only apply if you agree to them. We obtain your agreement in the app. If you do not agree, the previous terms continue to apply to you; we may then end the contract with one month’s notice and refund unused, paid credit. We do not treat your silence as agreement.

The prices of packages already purchased do not change as a result.

If we change the price of a subscription, the new price applies only from the next renewal. We will inform you in good time beforehand so that you can cancel before the renewal; no higher amount will be charged without your consent.

15. Final provisions

German law applies. As a consumer you do not thereby lose the protection of mandatory provisions of your country of residence.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

Should any provision of these terms be invalid, the remainder stays valid.

16. Contact

Theodor Staubach
An der Bogenheide 45, 16348 Wandlitz, Germany
Email: contact@tattvue.com